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Auto Body Repair in Galesburg, IL

At Bates Collision Center, our detailed process for auto body and paint repairs ensures that your car will receive a factory-perfect repair, guaranteed. We pride ourselves on keeping clients informed every step of the way.

Our Repair Process

Every auto body repair at Bates Collision Center goes through these simple steps.

Step 1: Authorization and Drop-Off

When we receive authorization for repairs, either by you or your insurance company, we'll set a date to bring your car in and order the required parts. We can also arrange for a rental vehicle and have it ready for you when you drop the car off for repairs. Ask about our free shuttle service that can take you home or to work. If you prefer, use our secure dropbox to leave your keys and drop your vehicle off the night before scheduled service.

Step 2: Disassembly

Your vehicle is assigned to a technician who will remove the damaged parts and inspect the vehicle for any additional damage. The initial estimate is based on a visual inspection of your vehicle. If hidden damage is identified, the insurance company is notified by one of our staff and the additional parts are ordered. If you are paying for repairs out of pocket, you will be informed of the additional damage and be able to decide how to proceed.

Step 3: Straightening & Repair

Our technicians bring your vehicle back to its pre-collision condition by realigning damaged parts to original factory specifications. This allows replacement parts to be installed and adjusted to ensure that they fit and function the way they did before your accident.

Step 4: Paint Process

Bates Collision uses a high-quality paint system designed to reproduce your vehicle's factory color and finish. Our paint mixing system allows our certified paint technicians to have an unlimited color potential for a perfect paint match every time. Our downdraft paint booth ensures that the final clear coat application will complete the process for a smooth, durable, high-gloss finish that will protect your vehicle through the long winters and for many years to come.

Step 5: Final Assembly

After the paint is cured, the vehicle is ready to be re-assembled. Nuts, bolts, clips, and fasteners that attach everything from doors and moldings to headlights and grills are systematically re-attached to return your vehicle to its original condition. We'll take care of every detail with our final inspection checklist, which includes washing and drying the exterior, detail cleaning the interior, cleaning glass inside and out, vacuuming upholstery, cleaning the wheels, and dressing the tires.

From the initial estimate to the final details, we want you to be happy that you entrusted your repairs to Bates Collision Center. After a wonderful paint job, consider one of our other great services to keep your car looking as good inside as it does on the outside.